About Us

Our Vision

Our Mission

To transform and improve – micro, small and medium sized entities, one entity at a time.

To inspire businesses to do better tomorrow, than they did today.

Our Belief

Our Values

Small changes, small steps, everyday = Big Wins ​

• Be Real • Be Honest
• Remain Relevant
• Be Accountable
• Make a Positive Impact to people, planet, society, environment
• Provide Services that leave Clients thinking – I can’t wait to work with you again!

About Us - Who We Are

TheTurning-Point

Consultancy

We are a small business owners creating practical real-world solutions for small businesses. We help small and medium sized businesses do what they do best, better every day, so we can all build a sustainable, profitable business that meets global standards, for their products and services.

Our first client was in the banking industry where we provided services for 16 years. We had many “adventures” during that time and though we did not know it then, it was this 16 years experience that would eventually shape our services that followed over the next 25 years.

We also have experience in the oil and gas industry and are fascinated with stories of these experiences. Inevitably, this drew our attention other than banking, therefore, after 16 years (much to everyone’s distress and against everyone’s advice) we ended shifting focus away from banking and embarked on a journey in Occupational Safety and Health. What a journey!!! We decided to offer services after a few years and faced many struggles as a small business but, leaning into training experience from the banking industry we began to reflect on and eventually appreciate the same things we criticized and introduced it onto our services.

We believe this can be considered evolving 😊; Innately, we already had a knack for paying attention to details, procedures, policies, workflows, systems, processes, evidence, documentation, review, approvals, audits and the works. When we embarked on learning and developing in quality management a few years later, it truly hit us!

We have always been working within a Quality Management system!!!

And so began our journey into quality management eventually leading to certifying our team in Strategic Quality Management, and Chartered Quality Professionals and Certified Management Consultancy, Principal Auditing and our entit’s leadership is now being invited to Fellowship status.

Soon after, we began working with larger companies to audit their suppliers and contractors and realized that many small businesses even though willing, did not know how to meet the requirements, and so we began also coaching small businesses into how to introduce good business practices into their businesses, not only for their clients but because it is simply good business practice to have robust systems in place to ensure their businesses are credible and sustainable.

Here we are today with the knowledge and skills of what the larger corporations want, and how small businesses can meet it.

Click here to go to our Services page to see how we can help you.

Clients

Why I Can Do This

With over 20 years experience in interpreting, translating, implementing, coaching, training, mentoring consulting and auditing to management systems standards globally. I not only talk the talk, I have walked the walk, I have been on the ground, gotten dirty, walked in the trenches, have audited, been audited, trained and been trained. I have worked with consultants and I am a consultant, I have inspected and been inspected. I have dealt with clients, auditors, registrars, suppliers, contractors. I know and understand both sides.

Here’s my 40 years Inventory of Experience, skills:

• 16 years in Banking
​• Over 5000 hours in independent auditing of processes and systems.
• Over 3000 hours spent on 2nd party /supplier contract compliance auditing.
• Over 200 SME’s Quality / OSH/CSR management system implementation.
• Over 5000 hours spent in developing, conducting, training (certified and non-certified).
• Over 2000 hours spent in evaluating effectiveness of training (whether training provided to employees was making a difference)
• Over 1000 hours spent in mentoring and a graduate of the Mentoring university.
• Completed over 150 pre- qualification packages of which over 90 % Ire successful.
• Provided supplier /contractor auditing services for over 50 multinationals.
• Past senior Safe to Work Assessor (Stow) for The Energy Chamber of Trinidad and Tobago and consultant for SToW implementation.
• Worked on IADB funded projects for capacity building of SMEs in the Caribbean.
• Led Companies in Meeting Guyana’s Local Content Compliance.
• Conducted Basic Safety Training for over 2500 employees under the umbrella of Point Lisas Energy Association (PLEA- Trinidad).
• Collaborated with HR Managers in Instructional Design and Development of Training.

My Education

• MSc- Strategic Quality Management
• BA Hons International Business

Graduate Certificates

• Compensation Management
• Human Resource Management
• Information systems in Human Resource Management
• Business Process Mapping using UML

Current Professional Designations and Certifications

• Chartered Quality Professional (CQP-M CQI)
• Senior Quality Professional - ASQ
• Registered Lead Quality Management Systems Auditor (Exemplar Global-131780)
• Lead Specialist – Certified Management Systems Specialist Exemplar Global (131780)
• Certified Management Consultant (CMC –Ontario)
• ASQ (CQA) Certified Quality Auditor 64105406
• Certified Mentor from Mentoring university
• Lead Auditor ISO 37001 – Anti Bribery Anti-Corruption
• Business Improvement Specialist
• Lead implementation Specialist - ISO 37301 - Compliance Management Systems
• Registered Global trainer for ISO management systems
• Founding member and Secretary of the Chartered Quality Professional (Caribbean Branch)

Experience

• Worked with over 100 organizations in the areas of Quality management systems implementation, auditing, and training with over 90% success rates in all certification activities.
• Past Accreditation Assessor for Educational institutes.
• Past lecturer for University of London Management program.
• Trained over 2500 trainees.

Clients

• British Gas Trinidad and Tobago
• National Gas Company
• Petrotrin
• Yara Trinidad
• Atlantic LNG
• Allied Caterers
• Contractors Association of Trinidad and Tobago (over 300 contractors)
• The Energy Chamber of Trinidad and Tobago
• Solid Waste Management Company of Trinidad and Tobago
• Weldfab
• Powergen
• TTEC
• Central Bank of Trinidad and Tobago
• Knight Rider Bus Services
• Labidco
• Trinidad Cement Limited
• Phillips General contracting Company Limited
• ASCO Limited